Customer Service

Call Us

We are here to help at any time. Just call our Help Desk at “410-451-7080” and a “Person” will assist you… Apologies if you get a recorded message ,most likely all our “Persons” are assisting a fellow customer, hopefully not the that problem though ~:-(. Promise we will be write/right with you. Yaaaa I know the machine said # minutes, but you do know how stubborn these computer problems can be or just how incredibly lucky you get !!!!

Whatever you need we are here for you.

Through our Resilience remote help feature we can connect to your computer and work with you to resolve most issues. Just click this link then call the number you see when you get there.

If you need assistance after hours(5pm EST) call our support line and the on call engineer will assist you.
We are here to help!!!

If you have an account with us, you can also report an issue through our Customer Service Login.

If you don’t have an account but want to signup for one, you can request an account through this link or the “Sign Up” button on the Customer Service Desk main page.

We support Microsoft Windows(Workstations and Servers), Apple OSX(desktop and server), many of the Unix varieties(Linux, AIX, etc), OS/400, storage networks, firewalls, networks, and many other devices.